Privacy Policy — ListMENA

At ListMENA.com, we respect your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

1. Information We Collect

We collect the following categories of information:

Account information — name, email address, phone number (optional), country
Business information — business name, description, contact details, location, images and social links that you submit
Authentication data — password hash (passwords are never stored in plain text), Google user ID if you sign in with Google
Usage data — pages viewed, search queries, contact button clicks, and other interactions
Technical data — IP address (hashed for privacy), browser user-agent, device type

2. How We Use Your Information

To operate your account and provide the services you requested
To display your business listing to other users (only information you choose to publish)
To send service-related emails (email verification, password reset, business status updates)
To prevent fraud, spam and abuse
To analyze usage and improve the Site

We do not sell your personal information to third parties.

3. Cookies

We use a small number of cookies for essential functionality:

Session cookie — keeps you logged in during your visit
Visitor hash cookie — anonymous identifier to prevent duplicate view counts and enable analytics without tracking you personally

If analytics (e.g. Google Analytics) is enabled, additional cookies may be set according to your consent preferences. See our Cookie Policy for details.

4. IP Addresses

We hash IP addresses before storing them for security and anti-abuse purposes. This means the original IP address cannot be recovered from our records.

5. Data Sharing

We may share limited data with:

Service providers — hosting, email, and payment processors acting on our behalf
Legal authorities — when required by law or to protect rights and safety

6. Data Retention

We retain account data for as long as your account is active. Business listings remain visible unless you delete them or request removal. Analytics data is retained in aggregated or hashed form.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Object to certain processing
Data portability

To exercise any of these rights, contact us at info@listmena.com.

8. Security

We use industry-standard security measures including password hashing (bcrypt), HTTPS encryption, prepared statements to prevent SQL injection, and CSRF protection. However, no online service can be guaranteed 100% secure.

9. Children's Privacy

The Site is not intended for children under 16. We do not knowingly collect data from children under this age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Site.

11. Contact

For privacy-related questions, contact: info@listmena.com